| Job Description |
| Job Title: Substance Misuse Outreach Support Worker – Based in Aylesbury |
| Accountable To: Safeguarding & Complex Needs Manager |
| Hours: This is a full-time role (37.5 hours per week). Flexible working hours include evening, weekend and bank holiday work |
| Salary up to: £25,145 pa |
| Job Purpose:
To work for the One Recovery Bucks Service in the Aylesbury Vale community – taking a multi-agency approach working with all partners also working in the area, offering a targeted support option to people using drugs and alcohol, or at risk of using substances as they may be homeless, living at hostel, recently released from prison or on community order.
- To provide a wide range of interventions with service users and substance users not yet accessing treatment, engaging them in community and open access services.
- To provide an essential liaison role to draw in local community assets to support the delivery of harm reduction and recovery focused outcomes, promoting and creating opportunities for service users to change.
- Work collaboratively with partners to ensure sustainable recovery opportunities are embedded within the service by integrating health, well-being, education, employment, training, volunteering, housing and social support.
- To promote mutual aid and peer support groups, facilitating access by maintaining referral pathways.
- To promote One Recovery Bucks to a wide range of partners, key-stakeholders and the general public.
- To motivate and engage people with Recovery Network Opportunities, Early Intervention groups, Harm Reduction, Access to Employment, Training, Education and Volunteering support.
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Responsible for:
- Work as an integral part of the One Recovery Bucks service in delivering high quality and time bound interventions to Service Users throughout Bucks
- Engage people into open access services, which include take up off the needle and syringe exchange programme, harm reduction, structured and semi-structured interventions. Covering at least one open access service per week to link from community into services.
- Work with a range of organisations and members of the community to harness local community assets, bridging between the community and One Recovery Bucks, supporting long-term sustainable change for service users. And those not in service eg cannabis users – it is not necessarily about getting them into treatment but diverting them elsewhere.
- Ensure local information is regularly updated to recovery assets register
- Engaging and supporting treatment naïve
- Supporting a service user through their treatment from assessment and throughout their recovery journey as appropriate
- Supporting clients within Open Access, holding a small caseload of non-complex service users working collaboratively to reduce harm and build their recovery capital ensuring positive outcomes are achieved.
- Promoting Service User, Carer and Community Involvement
- Promoting visible recovery and community integration – promoting One Recovery Bucks and Recovery Network opportunities.
- Reducing drug and alcohol related harm to service users and the wider community – street drinkers, students, street homeless.
- Ensuring that your work is evidence based, up to date and in accordance with current policy, legislation and best practice. Training available on local policies and procedures.
- Keeping up to date and accurate records and documentation.
- Working closely with Peer Mentors and Volunteers
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| Service User Work |
- Provide a needle syringe exchange service and distribution of Naloxone and Naloxone Training.
- Provide harm reduction advice, information and support with an emphasis on safer drug or alcohol use, safer sex, awareness of blood borne infections.
- Engage service users into treatment and support throughout their Recovery Journey in partnership with other staff.
- Complete screening and asset-based mapping to identify appropriate recovery focused interventions.
- Supporting recovery plans with service users that are goal focused.
- Care-coordinate an identified caseload of service users as appropriate to role.
- Identify and effectively manage risk with service users
- Identify and effectively oversee all Safeguarding Children and Safeguarding Adults processes engaging with ORB lead as appropriate.
- Brief solution focused therapy and motivational enhancement techniques. Refer to keyworker, groups, and open access
- To assist and support prescribing regimes with keyworker. Support and motivate service users to remain in treatment.
- To make home visits consistent with need particularly for those with disabilities and to those with family responsibilities.
- Demonstrable commitment to service user involvement
- To work with a range of professional in ensuring service users’ needs in terms of safeguarding and mental health are met.
- Engage with Peer Mentors, support Recovery Coaches in their role and be an advocate for visible recovery and community integration.
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| Liaison |
- To develop and sustain links with multi-disciplinary services including statutory and non-statutory providers, criminal justice services and providers of wrap around services.
- To support and build working relationships with partners.
- To develop a network of contacts with relevant agencies to promote service accessibility for the client group.
- Work in partnership with Thames Valley Police, receiving assignments from the Neighbourhood Problem Solving Team.
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| Administration |
- To keep up to date records and information for the purpose of internal and external evaluation.
- To provide information and statistics consistent within One Recovery Bucks’ requirements.
- To prepare and present reports when required to do so. Work within the workplan for the communities’ outreach project.
- Demonstrate an understanding of a service users’ physical and mental health needs and be able to support and refer as appropriate. – recovery network referrals and ORB health MOT’s.
- To external agencies have relevant information about One Recovery Bucks Services.
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| GENERAL |
- To provide weekly activity sheets
- To participate in regular supervision.
- To take part in annual appraisal and review based on the Oasis model.
- To attend relevant internal and external meetings.
- To undertake any other duty relevant to the role as directed by the manager.
- To be prepared to work evenings and weekends and bank holidays.
- To demonstrate commitment to evidenced based practice and keep up to date with trends and changes in the substance misuse field.
- A commitment to the equal opportunities and confidentiality policies of One Recovery Bucks.
- To be committed to anti-discriminatory practice.
- Travel to various locations consistent with service and client needs.
- To take part in all relevant training provided by One Recovery Bucks, PHE England and any other relevant agency.
- To contribute towards training others involved with the client group.
- To provide mentoring support for new and/or inexperienced workers, volunteers and peer mentors.
- Line Manager provides supervision with objective for each worker to work individually on objectives, in line with One Recovery Bucks and occupational guidelines. Freedom to interpret how to achieve objectives. Work from offices without direct management support
- Continuous exposure to verbal and non-verbal aggression. De-escalation techniques, debrief sessions for incidents e.g. relating to overdoses occurring on site and off site. Exposed to service users under the influence of drugs and alcohol abuse.
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