In accordance with government guidance, we have introduced appropriate measures to ensure the safety of all staff, clients, service users, practitioners and volunteers. Unless exempt, masks should be worn inside our buildings whilst walking around and can be removed when seated (or participating in physical activity), providing the two metre social distancing is maintained. From 17 May 2021 internal group activities will recommence adhering to government guidelines. If you have any concerns or particular requirements, please contact us to discuss. 

Please note, the One Recovery Bucks Service operates under Inclusion NHS Covid related guidance, and may have different rules. Guidance will be displayed at the ORB services.

FAQ for One Recovery Bucks referrals

What is the assessment process ?

Please see One Recovery Bucks for info about the assessment process for treatment services.

The assessment process for all Oasis services will begin after you have been referred into us for support. This does include self referral. A full assessment involves completing a care plan where you identify what support you need and in what format, you will be able to choose from a range of different options. Your care plan will be reviewed with you at regular intervals as you change and move forward in your recovery. The care plan will identify what other support you may need, and ORB can help you to access this support. (eg housing, counselling, debt advice).

Is the service completely confidential?

Yes, your privacy and personal safety are extremely important to us and we work to strict confidentiality guidelines in line with GDPR. We do use a database to collect contact details and basic demographics and activities. This information is anonymised, and statistical data is used to feedback to our funders and donors to show where and how their donations are being spent.

I think a member of my family is using drugs. What should I do?

Contact the One Recovery Bucks family service and discuss your concerns, they will offer you a listening ear, advice, support and give you information about what you could do. Our downloadable parents booklet from The Angelus Foundation may help start a discussion.

I am not sure if I should stop drinking because I have been told I might have a fit.

If you have been drinking heavily, every day for some time there is a possibility you may have become physically alcohol-dependent. If you stop drinking suddenly there is a danger you could have a fit. Please contact One Recovery Bucks for advice on how to cut down your alcohol consumption gradually. 

Do you provide training?

Yes, Oasis provides a wide range of training options and bespoke training packages to meet your specific needs. This ranges from a two hour session to raise awareness to your staff teams about drug and alcohol issues or it could be a full two day course.

Can you give me medication to help me get of drink and drugs?

At One Recovery Bucks they are able to prescribe appropriate medication depending on need.

I only use drink/drugs in the evenings. Do I need support?

At One Recovery Bucks you can receive advice and support regardless of how much you are drinking or what drugs you are using. If you think you may need support with your substance use then you should find out what support is available to you.

Do you open in the evenings or at weekends?

Yes, we offer evening and weekend sessions as we know people cannot always make daytime sessions. We will advertise these on our social media and website. Please check the One Recovery Bucks website here for details of late evening provision.