‘Listen Learn Adapt’ Community Research Team Leader

Job Title: ‘Listen Learn Adapt’ Community Research Team Leader. Closing date: 2nd August 2021.Accountable To:   Oasis CEO Colin McGregor-Paterson
Base: Working from home and field based, working across Buckinghamshire, excluding Milton Keynes. There will be a specific focus in High Wycombe, Aylesbury and Chesham.Pay: £15.97 per hour  
Hours: This is a part-time role (18.5 hours per week) and may include evening, weekend and Bank Holiday work. We expect that the work will be quite flexible so it will be possible to fit the research around existing commitments.Contract: Short Term Fixed (16 weeks), starting August/September 2021
The Project
The ‘Listen Learn Adapt’, (LLA), project is a collaboration of five Buckinghamshire charities, working with minority ethnic communities, enabling organisations to become more inclusive and diverse, whilst supporting improved community engagement, leading to better health and well-being. The partner charities are The Oasis Partnership, Citizens Advice Bucks, Age UK Buckinghamshire, Wycombe Wanderers Sports & Education Trust and Buckinghamshire Mind. The project is funded by The Rothschild Foundation, Heart of Bucks and The Clare Foundation.  

The Community Research Phase
The community research (Listen), phase of the project is to understand the barriers people in minority ethnic communities face when accessing services along with identifying gaps in existing service provision.

The role of the Community Researcher Team Lead
As the Community Research Team Lead you will help the partnership understand what brings the most benefit to the health and wellbeing of minority ethnic communities living in Buckinghamshire. You will be managing, motivating and coordinating a team of 4 community researchers to achieve research project objectives. You will be working collaboratively with the appointed research agency, according to their structured research methodology together with The Oasis Partnership, (the LLA project lead partner). You will also need excellent communication skills to manage the team of community researchers whilst also keeping the project on track from a performance perspective.

To succeed in this role, you will establish strong leadership and positive, supportive working relationships with your team of community researchers.  You will need to be culturally competent and experienced in engaging with minority ethnic communities, have local knowledge and connections to existing networks and have a desire to make a positive difference within our communities. You will promote clear communication maximising the individual strengths of the team members to bring out their best. You will be a motivated and experienced research professional, ideally with line management experience.
Role Description
Key Tasks
– Support in the recruitment and day to day management of the community researchers.
– Work with Oasis and MEL research team to onboard the community researchers.
– Organise the induction phase for the community researchers in line with Oasis’ policies and procedures.
– Liaise with MEL Research to coordinate the training of the team in line with the research methodology.

Management of the research phase
– Take the lead in managing, motivating and coordinating a team of community researchers to achieve research objectives.
– Liaise with community partner organisations to encourage community engagement and recruitment.
– Support the Community Researchers to recruit local people to take part in the research from the identified communities and schedule interviews. These may be held online or face-to-face in the community dependent on current Covid-19 restrictions.
– Support the Community Researchers to document accurately (using the thematic grid provided by the research agency) the key points of interest, messages and insightful explanatory quotes shared by participants.
– Personally, undertake some interviews using the research discussion guide provided, interview participants to provide insight into a range of lived experiences.
– Coordinate and chair bi-weekly team meetings.
– Be a point of management contact for the Community Researchers for any queries or concerns.
– Ensure a safe working environment for self, colleagues, and research participants, complying with the Health and Safety policy and risk assessments, escalating concerns/questions to The Oasis Partnership where required.
– Comply with Safeguarding Policy and Procedures, escalating concerns/questions to the Oasis Safeguarding Manager where required.Ensure that consent to interview paperwork is completed and retained on file, compliant with GDPR regulations.
– Ensure the research discussion guide is adhered to by the community researchers, as they interview participants to provide insight into a range of lived experiences.
– Ensure community researchers accurately document the key points of interest, messages and insightful explanatory quotes shared by participants, (using the thematic grid provided by the research agency)
– Ensure community researchers gain consent from participants if voice recording is utilised.  

Manage Project Performance
– Manage the Community Researchers to ensure record keeping is maintained to the required standard at all times and contribute to research monitoring requirements.
– Take the lead in managing, motivating and coordinating a team of community researchers to achieve research objectives.
– Keep The Oasis Partnership updated on the progress of the research, escalating any challenges or areas of concern where required.
– Ensure compliance with internal and external standards and codes of conduct by meeting all Market Research Society and GDPR regulatory requirements.
– Comply with The OASIS Partnership’s Code of Conduct, policies and procedures.

– Update the partnership as to the progress of the project and escalate any concerns.
– Support MEL research team to collate research findings and support them to finalise the evaluation report.
– To provide liaison with community partners as required to achieve research objectives.  

Person Specification
·       A desire to make a positive difference to your communities and committed to promoting equality, diversity and inclusion. (E)
·       An effective networker with the ability to create team spirit (E)
·       Experience in coordinating research projects. (E)
·       High level of pro-activity, initiative, energy, enthusiasm and professionalism. (E)
·       Accountable, a team player, reliable, trustworthy, organised and self-motivated and detail orientated. (E)
·       First rate interpersonal skills and excellent verbal & written communication skills. (E)
·       Confident numeracy & IT skills. (E)
·       Positive, friendly, outgoing and professional manner and able to put people at their ease. (E)
·       Willing to work flexibly, (including some evening and weekend work), aged 18 or over and have the right to live and work in the UK. (E)
.      Previous community research project experience. (E)
.      An understanding of the diverse population within Buckinghamshire and have local knowledge of and connections to existing networks, (faith, cultural groups, etc.). (D)
·       The LLA project is looking for speakers of minority languages, preferably: Urdu, Punjabi and Polish. (D).
·       Reside in Buckinghamshire with access to transport. (D)
Qualifications: First degree or equivalent in a field related to social science (D)
The Oasis Partnership Is an equal opportunities employer and welcomes application from all sections of the community regardless of age, disability, race, religion or belief, gender, gender reassignment or sexual orientation. The LLA project partners are committed to promoting EDI (equality, diversity and inclusion), and the recruitment process for the role being advertised will adhere to the latest equality legislation. All recruitment decisions are based upon the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. For the purposes of this project, we would preferably welcome applications from candidates from minority ethnic backgrounds.

To apply for this post please email recruitment@oasispartnership.org and we will send you an application form. Please state the job you are applying for. Closing date: 2nd August 2021.