FAQ's

Is the service completely confidential?

Your privacy and personal safety are extremely important to us and we work to strict confidentiality guidelines. Please see our confidentiality statement for further details.

I only use drink/drugs in the evenings. Do I need OASIS?

We offer advice and support regardless of how much you are drinking or what drugs you are using. If you think you may need support with your substance use then you should find out what support is available to you.

Can you give me medication to help me get of drink and drugs?

STaRS will prescribe appropriate medication depending on need. Medication regimes are reviewed by our GP’s and clinical leads on a regular bases.

Do you open in the evenings or at weekends?

Yes, we offer evening sessions. Please check our opening times on the website.

I think a member of my family is using drugs. What should I do?

Either phone us during our opening times and ask to talk to a project worker. We will offer you a listening ear, advice, support and information and give you information about what you could do. There is also information available about support groups and one-to-one support on our website and links to other relevant websites that you can use.

Do you have a waiting list?

We unfortunately sometimes do have a waiting list, but where possible we will offer support whilst you are waiting for individual support. Smart operate drop in open access services where you can just drop in for advice and support. There is no waiting list for their drop-in services. (www.smartcjs.org.uk)

Once we have met you and established what sort of support you are looking for, there may be a waiting time for particular services that you need, however you will not be without support while you wait.

I am not sure if I should stop drinking because I have been told I might have a fit.

If you have been drinking heavily, every day for some time there is a possibility you may have become physically alcohol-dependent. If you stop drinking suddenly there is a danger you could have a fit. Please contact us for advice on how to cut down your alcohol consumption gradually.

Do you provide training?

Yes, Oasis provides a wide range of training options and can tailor training packages to meet your specific needs. This ranges from a 2 hour session to raise awareness to your staff teams about drug and alcohol issues or it could be a full two day course.

Why do I have to go to Smart first if I want to access STaRS?

The local drug and alcohol action team, (DAAT) based within Bucks County Council commission local services. Smart are commissioned to provide the open access service and act as the single point of contact for treatment. It is therefore necessary to start the assessment process with Smart and they will refer you into STaRS.

What is the assessment process ?

The assessment process involves 3 stages, the final one of which is completed with you at STaRS. This stage involves completing a care plan where you identify what support you need and in what format, you will be able to choose from a range of different options. Your care plan will be reviewed with you at regular intervals as you change and move forward in your recovery. The care plan will identify what other support you may need, and STaRS can help you to access this support. (eg housing, counselling, debt advice)

Together making a difference. Aiming to be the best not the biggest. To lead change and not just follow.

The OASIS Partnership
OASIS House
George Street
High Wycombe
HP11 2RZ

Tel 01494-898480
email info@oasispartnership.org

The OASIS Partnership
Unity House
98 Walton Street
Aylesbury
HP21 7QP

Tel 01296-338008
email info@oasispartnership.org

The OASIS Partnership
1-4 Lewins Yard
East Street
Chesham
HP5 1HQ

Tel 01865-455601
email info@oasispartnership.org

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